Frequently Asked Question
City Courier, Domestic & International Express,Air, Land, & Sea Cargo, Warehousing, Mailroom, Logistics & Distribution, Trucking, Moving.
When you request pickup you will be asked to enter a shipment ready time and a pickup time. These times must be at least one hour apart . Also you cannot enter a shipment ready time that has already passed.
NCS will pick up a package with minimum weight is 10Kg
NCS doesn't guarantee its pickup services.
Yes, when you schedule a pickup, you will receive a Pickup Request Number called ReffNo. You can use this number to track the status of your pickup.
For additional information, leave us a message or call us
Track & Trace are used by Customer to identify and trace every package as it moves through the NCS system to its destination. NCS automatically assigns a tracking number to your package.
In the NCS, your package cannot be scheduled to arrive at spesific time of day. NCS packages are delivered anytime between 08.00 A.M to 07.00 P.M
NCS doesn't reroute packages until one delivery attempt is made to the original shipping address.
"Return" in the Status field on Track & Trace Summary means that the packages was returned to the original shipper. Possible reasons for return below: * Package being refused by the intended receiver * Physical address not abble to found by NCS